Refund policy

Any items being returned must be shipped within 14 days of receipt. Only items that have not been opened and used are eligible for a return.

Return In-Store

In-store returns are accepted free of charge.

Store address: 

450 S Western Ave #216
Los Angeles, CA 90020

Return by Mail

Be sure to clearly write your order number on the outside of the package before sending it back. Return shipping fees are the customer's responsibility. Please print your return label and mail your package to the address below:

H & Beauty Returns
450 S Western Ave #216
Los Angeles, CA 90020

Once your return arrives, please allow 5–10 business days for it to be reviewed and processed. Updates regarding your return status will be sent to the email address associated with your order.

Refunds are issued to the original payment method used at checkout. Please note that original shipping fees are not refundable. Refund processing times may vary depending on your bank or card issuer.

Damaged or Incorrect Products

In the event that your order is delivered damaged or includes incorrect product(s), please contact us at support@hnbeautyusa.com with a photo of the product(s) to initiate a replacement request.